Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

June 21, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Charlie's Fast Lube Dexter. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Charlie's Fast Lube Dexter as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Charlie's Fast Lube Dexter, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Charlie's Fast Lube Dexter
414 N 1 Mile Rd.
Dexter, Missouri 63841
573-614-7886
https://charliesfastlubedexter.com

Need Service?

Request a Quote

More articles from Charlie's Fast Lube Dexter

Wired! (Battery Cable Service)

January 25, 2026

Colder weather brings out the worst in a vehicle's battery. On a very cold day, you may have experienced that your engine cranks slowly when starting. But while it may be the battery itself, it may also be the parts that transfer the power to other the other electrical components, the battery c... More

Cool Running (Water Pump)

January 18, 2026

Your vehicle is like you in a way. When it gets hot, it needs to be cooled down. And one of the key parts to keeping it cool is the water pump. Now, that's a bit of a misnomer. It IS a pump, but it's pumping coolant, not pure water. Cooling off your engine is vital since it builds up heat whe... More

I Had No Idea! (Four Things You Didn't Know About Vehicles)

January 11, 2026

Bet you didn't know: Some of the earliest rearview mirrors were marketed as "Cop Spotters" so drivers would know when police were following them. Who wants a ticket, anyway? According to eBay Motors, Elmer Berger first patented a rearview mirror that was mounted on the front fenders, on the spare... More